Hospitality eBusiness Strategies

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HeBS Chief Creative Officer Guest Lectures at NYU’s Preston Robert Tisch Center for Hospitality, Tourism and Sports Management

HeBS Chief Creative Officer Denis Strekalov recently lead a discussion on ”Website Design & Development in Hospitality & Travel” for HeBS’ CEO Max Starkov’s Management of Technology and E-commerce/Tourism E-Commerce Class. Starkov has been an adjunct professor for NYU since 2001, teaching graduate courses on eCRM and Internet Marketing & Distribution.

The lecture, focused on website design and development for the hospitality and travel industries, covered the following:

  • Website Design & Development
  • Website Design Technology
  • Website Design Methodology
  • Design Process
  • Five Aspects of a Successful Website

Strekalov also discussed the most significant questions that must be answered before launching a hotel website, including:

  • What are a hotel website’s goals? A user’s goals?
  • How do human eyes scan a website? What elements of a website stand out to them the most?
  • What are the best practices in terms of site navigation?
  • Which functionalities must a hotel website contain?
  • Which types of visual and textual content sell a destination?
  • How do you build a hotel website that is:
    • User-friendly
    • Search engine-friendly
    • Transaction-friendly
    • Web 2.0-friendly
    • Mobile web-friendly

Students from this class are working on completing either a Master of Science in Tourism & Travel Management or a Master of Science in Hospitality Industry Studies. This presentation took place on site at the HeBS office – resulting in a real-world experience that gave students a sneak peak of how a full-service hotel Internet marketing agency operates.

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