A Boutique 100 Room Hotel in Napa Valley
Background: This new boutique 100 room hotel in Napa Valley needed Internet distribution and marketing strategy developed from scratch.
Actions: HeBS launched an aggressive Direct Online Distribution and Marketing Strategy for the hotel 6 months prior to opening, including an award-winning website and robust customer email capture and email marketing strategy.
Results: Within 6 months the hotel opt-in e-mail list grew to 10,000 recipients. The hotel performs highly targeted email and PPC marketing campaigns on a regular basis. The hotel website, supported by powerful email and pay-per-click marketing campaigns has indeed become the first point of contact with customers and over 50% of bookings come via the hotel website.
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